Ever wondered what goes on in a day in the life of a Cargone Courier rider? We spoke with Liz to give you an insight.
Q: Hi Liz, can you tell us a little bit about your background and why you decided to become a Cargone Couriers rider?
A: Sure! I’ve been a Cargone Couriers rider for about 2 years now, and prior to this I worked as a pastry chef. While I enjoyed my job, I thought it was time for a change, so I applied to be a rider with Cargone Couriers after seeing one of their bikes on the street.
I found a love for cycling after going on a cycling tour in while in Cairns, so I’m really loving this job! I also started at the age of 38, which is considered a retirement age in this role as most of the riders start in their teens and early 20s – so I’m definitely not your typical bicycle courier!
Q: Can you tell me more about the nature of the job?
A: Yes, so I ride a cargo bike which is much heavier than a regular push bike, it has a large load carrying platform in front of the handlebars. I can take up to 80kg per trip. Although there are many regular jobs. Each day is very different having to continuously reroute with less time sensitive work on board to complete an urgent job. As for the type of deliveries I make, it ranges from flowers, cakes and macarons to documents, books and lawyers’ archive boxes.
The most interesting thing that I’ve delivered was a small fridge – that was really challenging.
Q: What’s the best and worst part of the job?
A: The best part is getting paid to ride as I absolutely love it! I also enjoy the interactions I have with pedestrians, loading dock workers and receptionists. I get to have constant contact with the clients which allows me to build good relationships.
The worst part would have to be riding in the rain. It can get cold and wet, and the roads and tram tracks are slippery. Sometimes Melbourne drivers can be tricky too, especially when they are not paying attention.
Q: Can you take us through a typical day in your life as a rider?
A: My day starts with porridge for breakfast and I start deliveries from 7:30am. I have my regular deliveries for Butterbing Cookies which involves carrying 20 – 30kg of cookies on my bike, but that occurs on alternate days.
On average each of us riders will do 20 – 30 jobs a day and there are 9 of us in the crew. There are pre-booked jobs as well as urgent jobs that come during the day. Customers book deliveries online and we’re notified by emails, and then one of us will accept the job. So I map out my route in the morning and pick up jobs on the go. There’s no fixed finish time as it depends on our jobs for the day, but we accept jobs up to 6pm and there will always be a rider in the city at 5pm.
At the end of the day, we head back to the storage location for bike maintenance – and this includes lubricating the bikes and ensuring the bikes are ready for the next delivery day.
Q: Would you recommend this jobs to others?
A: Absolutely! This is the best job I’ve ever had, and I wish had discovered it 20 years ago! For me it’s game changing – it’s challenging both physically and mentally, and I have fun working with a diverse crew.
I’d definitely recommend this job to anyone who loves riding – you get paid doing what you love!
Getting your precious cargo delivered should be easy and worry-free, and the cherry on top is when you have a delivery person that is as careful and passionate as Liz.